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ORS Service Vendor Membership Agreement

Updated on 01.01.2026

In order to use the ORS platform, you must read and agree to all of the terms and conditions in, and linked to, the Membership Agreement. This Membership Agreement can be modified by ORS at any time. You will receive notification if we modify or update the membership agreement.

BY ACCEPTING THE TERMS OF THIS MEMBERSHIP AGREEMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL OF THE TERMS, NOTICES AND CONDITIONS LISTED AND CONTAINED IN THIS MEMBERSHIP AGREEMENT JUST AS IF YOU HAD PHYSICALLY SIGNED THIS AGREEMENT.

Your General Conduct

  1. By using ORS’s services, you represent and warrant the following:
    1. You are at least eighteen (18) years of age.
    2. You will comply with all ORS membership terms and applicable local, state, national, and international laws.
    3. You will not submit any content that ORS may deem unlawful, defamatory, harassing, abusive, threatening, obscene, vulgar, hateful, offensive, invasive of privacy or proprietary rights, or discriminatory.
    4. All content you submit will be truthful and accurate.
    5. You will not impersonate any person or entity, misrepresent your affiliation, or provide false contact details. This includes falsely claiming any association with ORS.
    6. You will not submit content containing malware, viruses, Trojan horses, worms, time bombs, or any other harmful or disruptive code.
    7. You will not extract or copy data from the website or app using automated tools such as spiders, bots, or scrapers.
    8. You will not post irrelevant or non-local content, nor repeatedly submit duplicate or similar information that may strain the platform’s infrastructure.
    9. You will not take actions intended to manipulate or undermine the review and rating process.
    10. You will not attempt to gain unauthorized access to the app, website, other user accounts, or related systems.
    11. You will not use the services to infringe, misappropriate, or violate any third-party rights, including intellectual property or contractual rights.
    12. You will not interfere with the rights of ORS or other users.
    13. You have full rights to all content you submit and share through ORS.
    14. You agree not to transfer or assign your rights or obligations under this agreement.
    15. You will not reproduce, duplicate, copy, sell, or exploit any content, including your own or others’, shared on the platform.
    16. You will not use content from ORS for any purpose other than personal decision-making, unless you have obtained express written consent from ORS.
    17. You grant ORS an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, display, copy, modify, distribute, and create derivative works from your submitted content, including the right to sublicense these rights.
    18. You agree not to create or use an account if you have been previously banned or had your access terminated by ORS.
    19. You agree not to:
      1. Register more than one account or register on behalf of another person;
      2. Impersonate any individual or ORS representative;
      3. Encourage or assist others in engaging in any of the above prohibited behaviors.
    20. The reviews and ratings you receive reflect only client opinions and do not represent the views of ORS, its affiliates, or employees. ORS reserves the right to evaluate your use of the services and determine whether it complies with this agreement. ORS may, at its sole discretion, suspend, restrict, or terminate your account and access to services if you violate any of these terms. Additionally, ORS reserves the right to pursue all available legal remedies, including:
      1. Injunctive Relief: Seeking a court order to stop any ongoing or anticipated violations.
      2. Monetary Damages: Pursuing financial compensation for any damages resulting from violations of this agreement.

Mobile Alert Agreement

  1. By signing up with ORS, you agree to receive text messages or phone calls from ORS and ORS clients in regard to service requests, invoice payment, etc.

Entire Agreement

  1. This agreement governs your use of the services and represents the complete and exclusive understanding between you and ORS. It overrides any prior or contemporaneous communications, discussions, negotiations, or agreements—whether oral or written—between you and ORS concerning the subject matter addressed herein. You may also be subject to additional terms and conditions in your interactions with third parties, including but not limited to ORS client members. By agreeing to this document, you represent and warrant that any such third-party agreements do not conflict with, or hinder, your obligations and responsibilities to ORS under this agreement.

Mutual Arbitration Agreement

  1. Any dispute, controversy or claim arising out of or relating to this Agreement, or the breach, termination or invalidity hereof, (collectively, a "Claim") shall be settled by arbitration pursuant to the rules of the American Arbitration Association. Any such arbitration shall be conducted by one arbitrator, with experience in the matters covered by this Agreement, mutually acceptable to the parties. If the parties are unable to agree on the arbitrator within thirty (30) days of one party giving the other party written notice of intent to arbitrate a Claim, the American Arbitration Association shall appoint an arbitrator with such qualifications to conduct such arbitration. The decision of the arbitrator in any such arbitration shall be conclusive and binding on the parties. Any such arbitration shall be conducted in Dallas, Texas, unless the Executive consents to a different location.